Well no sooner did I got your reply than the hot water tank packed it in. I called this a.m. and was able to get your technician out to our place in Airdrie today, but didn’t expect him to show up with tank in hand in 39 minutes. Your tech was in and out in very good time, and the installation was perfect. Your technician also showed me how to use the new tank, and some preventative maintenance tips. I appreciate this very much.
In a day and age where service rules your company, and most of all employees, are a model of it. Most times we get companies out to our place it is an endless list of fees and excuses and general bull crap.
Today I got none of that, and for that I say a huge thank you. Your staff made a crappy day much better. I’m sorry I don’t have the tech’s name, but he was very good and professional.
Again, thank you very much and please let your team know what a great job they did.